These terms cover the text messages Bros Food Group, Inc., doing business as BROS, sends about orders placed on our online ordering site, order.bros.com (“BROS Order Texts”).
What we text you
When you place a pickup order on order.bros.com and give us your mobile number, we text you about that order:
- a text confirming your order;
- a text when your order is ready to pick up;
- shortly after you pick up, one text asking how your order was, with a link to review us on Google. You get this text at most once every 60 days, however often you order.
We do not send marketing texts. Replies to the review text are not read, so if something wasn’t right, please call us at 252-995-9595.
How often
Two texts per order, plus at most one follow-up text every 60 days. How many texts you get depends on how often you order.
Stopping texts
Reply STOP to any of our texts to stop receiving them. We will send one text confirming you have been unsubscribed and then send no more from that number. To start again, reply START.
Help
Reply HELP to any of our texts for help, or call us at 252-995-9595 (both restaurants, one number).
Costs and carriers
Message and data rates may apply. BROS does not charge for these texts. Carriers are not liable for delayed or undelivered messages.
Your privacy
We do not share your mobile number or your consent to receive texts with anyone for their marketing. Our Privacy Policy explains how we handle the information you give us when you order.